Returns & Exchanges
At Good Chemistry, we want you to love your beauty routine; if a product isn't the perfect fit, you can return or exchange it within 30 days of purchase. We are committed to ensuring your satisfaction with our clean, high-quality formulas.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
- 3.Pack Your Items
Securely pack the products in their original packaging to ensure they are protected during transit back to our warehouse.
- 4.Receive Your Refund
After we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.